Refund policy
If for any reason an item was damaged in transit, damaged items must be returned and a replacement will be expedited and shipped back out to you. Customer is responsible for shipping damaged items back and Addictive Hats & Tees, LLC will handle the shipping of new items. Damaged items must be returned within 5 days of receiving.
To start a return, you can contact us at addictivehatstees@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at addictivehatstees@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We do not give refunds however, if a replacement item cannot be sent out due to being out of stock, we will give you a credit.